Introduction
At Be:, we value your privacy and are committed to handling your personal information with care and transparency.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, make a booking, register for a class or training, or otherwise interact with Be:.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with Be:, we may collect the following types of information:
Personal Information: such as your name, email address, phone number and other contact details you provide when contacting us, making a booking or registering for a service.
Booking and Registration Information: information related to classes, private sessions, events, workshops, courses or trainings you book or attend.
Payment Information: payments may be processed by third-party payment providers. Be: does not directly store your complete payment card information.
Communication Information: information you provide when contacting us through forms, email or other communication channels.
Technical and Usage Data: such as IP address, browser type, device information, pages visited, referring pages and general information about how visitors interact with our website.
Cookies and Similar Technologies: we may use cookies and similar technologies to support website functionality, understand how the website is used and improve the overall experience.
How We Use Your Information
We may use your personal information to:
Provide and manage our services, classes, sessions, events, courses and trainings
Process bookings, registrations and payments
Respond to enquiries and communicate with you about your bookings or participation
Provide relevant information before or after a session, event, course or training
Manage our relationship with clients, students and participants
Improve our website, services and user experience
Understand how visitors interact with our website
Send newsletters, updates or promotional communications where you have chosen to receive them
Maintain the security and proper operation of our website and services
Comply with applicable legal and administrative obligations
Booking and Third-Party Platforms
Some Be: services are provided with the support of third-party platforms.
For example, bookings and studio activities may be managed through Bsport. Payment processors, email providers, website hosting services, analytics providers or other technology partners may also process certain personal information on our behalf.
When you interact directly with a third-party service, its own privacy policy and terms may also apply.
We encourage you to review the privacy policies of those providers where relevant.
Data Sharing and Disclosure
We do not sell your personal information.
We may share personal information only where reasonably necessary, including:
With service providers that help us operate our website and deliver our services
With booking and payment providers to process registrations and transactions
With professional advisers or administrative providers where necessary
When required by law, regulation or a valid legal request
Where necessary to protect the rights, safety or property of Be:, our clients, participants or others
In connection with a business restructuring, acquisition, merger or transfer of assets
Where you have otherwise provided your consent
Third parties receiving information on our behalf are expected to process it only for the purposes for which it was provided and in accordance with applicable data protection requirements.
Cookies and Analytics
Our website may use cookies and similar technologies to provide essential functionality, remember preferences and understand how visitors use the website.
Some cookies may be necessary for the website to operate, while others may support analytics or other optional functionality.
Where required, you may be given the opportunity to manage your cookie preferences.
You can also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Marketing Communications
If you subscribe to our newsletter or otherwise choose to receive marketing communications from Be:, we may use your contact information to send you updates about classes, events, courses, trainings and other relevant news.
You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us.
Operational communications related to an existing booking, purchase or service may still be sent where necessary.
Data Storage and Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business records and meeting applicable legal or administrative requirements.
Different types of information may be retained for different periods depending on their purpose and applicable obligations.
When personal information is no longer required, we take reasonable steps to delete or anonymize it.
Data Security
We use reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
International Data Processing
Some of the technology and service providers we use may process or store information outside Switzerland.
Where personal information is transferred internationally, we take reasonable steps to ensure that it is handled with appropriate safeguards and in accordance with applicable data protection requirements.
Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request information about the personal data we hold about you
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information where appropriate
Withdraw consent where processing is based on your consent
Object to or request restrictions on certain uses of your information
Unsubscribe from marketing communications
To exercise any of these rights, please contact us using the details provided below.
We may need to verify your identity before responding to certain requests.
Health Information
Some Be: services relate to wellness and holistic practices.
Where you voluntarily provide information about your health, wellbeing or other personal circumstances in connection with a class, private session, event or training, we will use that information only where reasonably necessary to support the relevant service or participation.
Please avoid providing sensitive personal or health information through general website forms unless it is necessary for your enquiry or service.
Children's Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate authorization where this is required.
If you believe that a child has provided personal information to Be: inappropriately, please contact us so that we can review and, where appropriate, remove the information.
External Links
Our website may contain links to third-party websites or platforms.
Be: is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policies of any third-party services you choose to use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The latest version will always be published on our website together with the date of the most recent update.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact details provided on our website.
Be:
Zurich, Switzerland